Refund Policy
No refunds are provided for:
- Ansefy GPL VIP Membership Subscription, as it is a complete set of products at a very convenient price for which you can cancel any time. We discourage you from purchasing the VIP Membership for testing purposes.
- Renewals are strictly non-refundable, Renewals for which you can cancel easily anytime the automatic payment at the deadline directly from your My Account page
- requesting a refund for the same product twice.
- Offers and discounts are valid for future orders only and can’t be used to ask for refunds or partial refunds of existing purchases.
No returns/refunds will be offered for digital products except if the product you’ve purchased is:
- completely non-functional
- and/or product main description was fully misleading.
- and/or you didn’t download any or many files from our website.
– then you do have the option to request a refund.
We also reserve the right to refuse a refund in the following situations:
- you have changed your mind about an item/subscription.
- you bought an item by mistake and the product(s) was sent/already downloaded by you.
- product was bought by your employee or inmate from your Stripe account or another account to which he/she had legal access.
- You can not install the downloaded product
- The product is incompatible with your WordPress, plugins, or web server settings
- The product does not function as you want
- The product displays a message about the need to enter a license key or activation
- You broke your website when installing the product
- You did not receive technical support on Ansefy GPL
- you refused to provide our support staff access to your web-site to investigate our product you are having an issue with.
Please also note that:
- You may cancel your account at any time, however, there are no refunds for cancellation.
- If you will get a refund you cannot use downloaded premium products anymore.
- If the product after the update is still damaged, we may offset the amount of your refund by the diminished value of the product.
- Refunds can take up to 14 days to reflect in your account.
Also, go through our Terms & Conditions and FAQs for more details.